Privacy Policy
Last updated: [25 Feb-2025]
At Monarchal Solutions, we respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect information when you visit our website, make a purchase, or communicate with us.
1. Information We Collect
When you visit or interact with our website, we may collect:
• Personal Information: Name, email address, Telegram ID (if shared), and payment-related data (via Stripe)
• Technical Information: Browser type, device, IP address, and cookies for user experience improvement
• Transaction Details: Purchase history, license information, and customer support communications
We do not collect or store any credit/debit card details directly — all payments are processed securely via Stripe.
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2. How We Use Your Information
We use your information to:
• Fulfill product purchases and deliver license keys or downloads
• Provide technical support or customization services
• Send important product updates or changes to our Terms
• Improve website performance and customer experience
• Respond to your inquiries via email or Telegram (if initiated by you)
We do not sell or share your data with any third-party marketers or external vendors.
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3. Cookies and Analytics
We use cookies and standard tracking tools (like Facebook Pixel or Google Analytics) to:
• Analyze website traffic and behavior
• Improve loading speed and content relevance
• Track conversions from advertising campaigns
You can adjust your browser settings to disable cookies if you prefer.
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4. Data Storage and Security
Your data is securely stored using encryption and standard security protocols. We use reputable services (like Stripe and secure hosting providers) to ensure safety.
Access to your data is restricted to authorized team members only.
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5. Communications and Opt-Outs
If you provide your email or Telegram handle, we may send:
• Purchase confirmations
• Product updates
• Support messages
You may opt out of promotional messages by emailing us at support@monarchalsolutions.com or by unsubscribing directly (if applicable).
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6. Children’s Privacy
This website and our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
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7. Your Rights (GDPR/Global Users)
If you are located in the EU, UK, or other regions with privacy laws, you may:
• Request access to the personal data we hold
• Ask us to correct, delete, or restrict processing of your information
• Object to our use of your data under certain circumstances
To exercise these rights, contact support@monarchalsolutions.com
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8. Third-Party Tools
We use secure, third-party services including:
• Stripe for payments
• Google Analytics for website usage insights
• Telegram for support (if initiated by user)
These services have their own privacy policies and terms.
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9. Changes to This Policy
We may update this Privacy Policy occasionally. We encourage you to check this page regularly for updates.
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10. Contact Us
If you have questions about this Privacy Policy or your data, contact us:
📧 Email: support@monarchalsolutions.com
📲 Telegram: t.me/Monarchalsolutions